This AI Voice Assistant Subscription Service Agreement (the “Agreement”) is entered into as of [Date] by and between:
- 1Voice LLC (“Provider”) , a corporation with its principal place of business at Texas, USA and
- [Client Name] (“Client”), with its principal place of business at
WHEREAS:
- The Provider offers subscription-based AI voice assistant services designed to streamline front desk operations and related tasks.
- The Client desires to subscribe to the Provider's services under the terms and conditions set forth in this Agreement.
NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as follows:
1. Services Provided
The Provider agrees to provide the following services (the "Services"):
- Access to the 1Voice platform (the "Platform") for automating front desk and related tasks.
- Integration support for the Client's existing systems, as applicable.
- Regular updates and improvements to the Platform.
- Customer support during business hours as specified in Section 6.
2. Subscription Fees
- The Client agrees to pay subscription fees as outlined in Exhibit A ("Subscription Fees").
- Payments shall be automatically renewed as the minutes allocated expire in advance via the enrolled credit card of the client.
- Late payments may incur a $100 late fee after 5 days of non-payment.
3. Term and Termination
- This Agreement shall commence on the Effective Date and continue for an initial term of 6 months (the "Initial Term").
- Following the Initial Term, this Agreement will automatically renew for successive 6 months terms unless terminated by either party with 5 days written notice.
- Either party may terminate this Agreement immediately upon written notice for material breach by the other party, if such breach is not cured within 15 days of receiving written notice of the breach.
4. Client Responsibilities
- The Client shall provide accurate and complete information necessary for the Provider to deliver the Services.
- The Client shall ensure compliance with applicable laws and regulations while using the Platform.
- The Client shall not use the Services for unlawful or prohibited purposes.
5. Provider Responsibilities
- The Provider shall deliver the Services in accordance with industry standards.
- The Provider shall maintain the confidentiality and security of Client data as specified in Section 8.
- The Provider shall use commercially reasonable efforts to minimize downtime of the Platform.
6. Support and Maintenance
- The Provider shall offer technical support during business hours Mon-Fri 9:00 am to 5:00 pm CST.
- Emergency support outside business hours may be provided at an additional charge as outlined in Exhibit A.
- Regular updates and maintenance may result in brief periods of downtime, for which the Client will be notified in advance.
7. Confidentiality
- Both parties agree to maintain the confidentiality of proprietary or sensitive information exchanged during the term of this Agreement.
- This obligation shall survive for 1 year following termination of this Agreement.
8. Data Privacy and Security
- The Provider agrees to comply with applicable data protection laws and regulations.
- The Provider shall not sell, lease, or share Client data with third parties without prior written consent.
9. Limitation of Liability
- The Provider’s total liability under this Agreement shall not exceed the total Subscription Fees paid by the Client in the preceding 6 months.
- The Provider shall not be liable for indirect, incidental, consequential, or punitive damages, even if advised of their possibility.
10. Indemnification
- The Client agrees to indemnify and hold harmless the Provider from claims arising from the Client’s misuse of the Services.
- The Provider agrees to indemnify and hold harmless the Client from claims arising from the Provider’s infringement of third-party intellectual property rights.
11. Intellectual Property
- All intellectual property related to the Platform, including but not limited to software, algorithms, and documentation, shall remain the exclusive property of the Provider.
- The Client is granted a non-exclusive, non-transferable, and revocable license to use the Platform during the term of this Agreement.
12. Miscellaneous
- Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Texas, USA.
- Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements.
- Amendments: This Agreement may only be amended by a written document signed by both parties.
- Notices: Notices under this Agreement shall be sent to the addresses specified above.
IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date.
Provider:
By: 1Voice LLC
Name: Owais Abdullah
Date: